First you check the compatibility of your phone and they let you know if they can unlock it - mine is an iPhone XS and said no problem. I don't know how they have positive reviews, I can only assume most of them are fake. the list goes on ! We came to know AC, water was a perennial problem from many guests, honeymooners staying there.Before posting this review I went back and reviewed the company's website and T&C's to make sure I didn't miss anything but no, this is a scam and a lie. no clean table, no clean culinary, no replenishment of food. We had a hellish experience of one guy serving for not less than 50 guests. Perhaps that would have been asking for luxury ! You may have overlooked these issues, if food would have been any better. Forget about getting hot water in washroom. Imagine our situation, we had gone for swim and on return to room can't even have a shower. Alas, the next day we find the water in washroom is rationed. After spending 2 hours pleading and requesting we are given a different room. So here we ask for change of our room, the manager says the hotel is 100 percent occupied. When we request for attending the problem, we are told this can be attended only next day as repair people have left. We check in and find AC is not working in our room. We save our hard earned money and plan our annual vacation to Mauritius and land in place like Indian Resort courtesy our travel organiser saying its a 4 star hotel and resort.( they also cheated charging us money for 4 star hotel ) Trust us, nothing can be far away from 4 star! I believe I should share evidence why I say so. I have talked to few non-local residents of the hotel and they were very unhappy with the service too. For me, the worst is that this place is a total disgrace to the tourism industry and is giving a very bad image of our country, trying to sell as a paradise destination. I am not going to even go into complaining for the entertainment, front desk office, room service etc. There was definitely not enough staff to cater for the service on the NYE.

вЂ“ STAFF : Although very helpful, we noticed that some of them were working both day and night for the 2/3 days. One of your barman even asked money to my 10 years-old nephew when he went to get a juice. To me this is false advertising together with a very poor communication to your clients. We were surprised that this offer is for a specific time of the day. вЂ“ ALL-INCLUSIVE OFFER : On our reservation email it is mentioned that the mentioned offer includes 'local drinks'. No transport or information were available to us to where can we seek medical assistance.

Not only that there's was no first aiders on the hotel but the staff is not prepared at all for such situations. вЂ“ FOOD POISONING : A family member had a food poisoning on December 31. I do not want to even think that this is a common practice in the hotel.

Again for a 4-star hotel, this is a great disappointment! вЂ“ FOOD : On both January 1 & 2 we noticed that both the breakfast & lunch were very much based on the left overs from the night before dinner. Even though we were on the all-inclusive package we would not mind paying extra for better drinks, but the barman said that this was the only whiskey he had available. Only one Whiskey available which was a very cheap end choice. вЂ“ BEVERAGE : The variety of drinks was very limited. I have 24hr hot water in my house, and to be in a 4-star hotel boiling water for shower is ridiculously unacceptable. I had to boil water in kettle to be able to give my baby a bath. вЂ“ WATER SUPPLY : There was a really water shortage and that without even caring to let the residents know. Also note amount I had to pay was different to the invoice I originally received by mail from the reservation desk. Our nightmare starts here! With my baby I had to walk around for more than 3 hours to finally get a ground floor room.

The room that was assigned to us was on the second floor. We reach the hotel around 14:15 (December 31, 2012). One of our requirement was that we get a room on the ground floor and close enough to the restaurant as we have a baby carrier. вЂ“ ROOM BOOKING : We booked our rooms on Novemand clearly told the Reservation Executive that we have a 2-month old baby.

Unlockbase rewier